Tennessee Consumer Protection Act (TCPA)

Nashville Consumer Protection Lawyers

When a business lies, cheats, deceives, or takes advantage of you, the damage can feel personal—and the financial and emotional consequences can be devastating. Tennessee law provides powerful tools to protect consumers and hold wrongdoers accountable. At the center of these protections is the Tennessee Consumer Protection Act (TCPA), T.C.A. § 47-18-101 et seq., which prohibits unfair or deceptive acts or practices in trade and commerce.

Freeman & Fuson represents individuals who have been defrauded, misled, or ripped off by businesses, contractors, service providers, and other companies. We pursue compensation for your losses, punitive-type treble damages when available, and court orders to stop ongoing misconduct—including permanent injunctions when necessary.

If you believe you’ve been deceived, we will fight for you.

Practice Areas 

What Is the Tennessee Consumer Protection Act?

The TCPA, found in T.C.A. § 47-18-101 et seq., is one of the strongest consumer-protection laws in the country.

It prohibits a wide range of unfair or deceptive business practices, including:

• Misrepresentation of goods or services
• Fraudulent or misleading advertising
• False promises or guarantees
• Bait-and-switch tactics
• Failure to perform services that were paid for
• Deceptive billing practices
• Misrepresentations by contractors, repair companies, or home builders
• Selling unsafe, defective, or falsely described products
• Abuse of vulnerable consumers, including the elderly

The law also includes an extensive list of specific prohibited acts under T.C.A. § 47-18-104, although the statute makes clear that any deceptive act—not just those listed—may violate the TCPA.

Powerful Remedies Available Under the TCPA

Victims of unfair or deceptive practices can recover significant remedies, including:

• Actual damages (your financial loss)
• Treble damages (up to three times your loss) when the conduct is knowing or willful
• Attorney’s fees
• Court costs
• Injunctive relief, including restraining orders or permanent injunctions
• Restitution or disgorgement in some cases

These remedies give individuals considerable leverage against businesses that normally hold more power and resources.

How We Prove a TCPA Violation

To win a TCPA case, we show:

1. The business engaged in an unfair or deceptive act or practice, and
2. That act caused you actual damages.

We gather evidence such as:

• Written contracts, emails, and text messages
• Advertisements or sales materials
• Witness statements
• Photos, receipts, and invoices
• Expert evaluations (especially in construction or repair cases)
• Financial records showing your losses

We analyze not only what happened—but how the business violated state law and why they should be held accountable.

Litigation & Settlement Strategy

TCPA cases often involve:

Because the TCPA allows attorney’s fees and enhanced damages, many businesses choose to settle once the case is properly presented.